Terms and Conditions

General terms and conditions of business

1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our
Online shop is aimed at consumers (B2C) and companies (B2B)

A consumer is any natural person who concludes a legal transaction for purposes
who predominantly neither pursue their commercial nor their independent professional
activity. Entrepreneur is a natural or legal person
Person or a legal partnership that, upon conclusion of a
Legal transaction in the exercise of their commercial or independent professional
activity.

2. Contracting parties, conclusion of contract,
correction options

The purchase contract is concluded with:

Heart Warrior - Business meets Spirituality UG
(limited liability).

By placing the products in the online shop we make a binding offer
to conclude a contract for these products. You can initially order our products
without obligation and check your entries before submitting your
You can correct your binding order at any time by using the information provided in the order process.
Use the correction aids provided and explained. The contract is concluded
by clicking on the order button to accept the offer via the shopping cart
accept the products included. Immediately after submitting the order
you will receive another confirmation by email.

3. Subject matter of the contract

3.1 Product description
The validity of the respective product description as an essential part of the
contract is pointed out.

3.2 Product images
Without prejudice to your statutory warranty rights, we would like to draw your attention to the
Please note the following special features. If you are unsure, please contact
contact us:

Due to individual screen configurations (e.g. resolution and brightness),
minor deviations between the presented and the actual
Product colors possible.

4. Prices and shipping costs

4.1. The prices stated on the product pages include statutory VAT and other price components.

4.2. Shipping is free

5. Delivery and transport damage

5.1. Delivery is only possible within Germany

5.2. The delivery time is up to 3-5 days. We will indicate any differing delivery times on the respective product page.

5.3 Delivery options

We ship the products to the delivery address specified during the ordering process.
We only deliver by post. Unfortunately, it is not possible to collect the goods yourself.
We do not deliver to packing stations.

5.4 Transport damage

If goods are delivered with obvious transport damage, you should complain
Please report such errors to the deliverer as soon as possible and please take
Contact us. Failure to make a complaint or contact us has
Your legal claims and their enforcement, in particular your
Warranty rights, no consequences. However, they help us to protect our own
Claims against the carrier or transport insurance
to be able to do.

6th payment

6.1 Payment is made exclusively in advance using one of the specified payment options.

6.2 Prices

The prices indicated at the time of the order apply. These are
Total prices include VAT.

7. Retention of title

7.1 The goods remain our property until full payment has been made.

8. Warranty for material defects

Heart Warrior – Business meets Spirituality UG is liable for material defects in accordance with the applicable statutory provisions, in particular Sections 434 ff of the German Civil Code.

9. Disclaimer

Heart Warrior – Business meets Spirituality UG is not liable for any damage to property or personal injury resulting from the misuse of the products sold.

The intended use is clearly declared in the article description, such as “smoked goods”

10. Requirements and handling of customer content

10.1 Requirements
If it is necessary for the fulfilment of the order that you provide us with content (e.g. texts,
data, files), the technical data available for this purpose
Possibilities and any applicable requirements according to the respective
product description.

You are responsible for the content, including the legality and accuracy of the
We are solely responsible for the content sent to you. We do not carry out any editorial review of the content before executing the order.

10.2 Compliance with applicable law
The contents and the products to be created from them must always be in accordance with
the applicable legal provisions. In particular, they must not
no rights and claims of third parties (in particular copyright, trademark or other
intellectual property rights) and do not contain any violent, discriminatory,
racist, xenophobic or other immoral or
contain unconstitutional content or serve unconstitutional purposes.

10.3 Exemption
You indemnify us against any claims made by third parties in connection with
violation of their rights through our contractual use
You will also assume the necessary costs of legal defense
including all court and attorney fees in the statutory amount. The indemnification
does not apply if you are not responsible for the infringement. You are
obliged to inform us immediately in the event of a claim by third parties,
to provide truthfully and completely all information necessary for
the examination of the claims and a defense are necessary.

10.4 Right of withdrawal
We reserve the right to refuse the order or to withdraw from the contract if
the content you have provided for this purpose violates legal or official prohibitions
or violate public morals or there is a reasonable suspicion of such
This applies in particular to the provision of anti-constitutional, racist,
xenophobic, discriminatory, offensive, harmful to minors and/or
content glorifying violence.

11. Dispute settlement

The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are obliged to participate in a dispute resolution procedure before a consumer arbitration board to resolve disputes with consumers. The responsible consumer arbitration board is: Universal Arbitration Board of the Federal Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. To resolve the disputes mentioned, we will participate in a dispute resolution procedure before this board.

12th Severability Clause

Should individual clauses of these Terms and Conditions be invalid in whole or in part, the
The remainder of the contract is valid. If individual clauses are invalid, the
Content of the contract according to the statutory provisions.